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Aurora
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Aurora
Getting Started/Installation
Troubleshooting
Operation
Compatibility


  • Unit will not turn on.
  • Clicking, popping or crackling noises in your audio:
  • Audio plays back at a faster or slower rate than expected.
  • No audio to analog outputs.
  • SynchroLock LED does not illuminate.
  • Output is too loud for my monitoring equipment.
  • The selected Sync Source is flashing, and the INT LED is illuminated.
  • The Sync Source LED is flashing alternately between INT and the selected Sync Source.
  • I’m only getting half as many channels of conversion as expected, and channels are not routed as I would expect.
  • The Aurora Remote Control Software will not open or opens but does not allow parameters to be changed.
  • The Aurora firmware updater fails, reporting "there in no connected Aurora".


Output is too loud for my monitoring equipment.

Is your monitoring destination a +4dBu or –10dBV line-level device? Most professional equipment uses +4dBu as the nominal level, and most consumer equipment uses –10dBV as the nominal level. From the Aurora front panel or external control software, you can establish the appropriate input and output trim levels for your equipment. At the –10dBV setting, output levels will decrease by 12.2dB.

In addition, output levels for the Aurora can be managed from the remote control software. Since level attenuation with the Aurora’s internal mixer occurs in the digital domain, it is ideal to keep the output levels at maximum and adjust for a comfortable listening level from your monitoring destination (i.e. mixer, power amp, etc.) to preserve the optimum signal quality.


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