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Aurora
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Aurora
Getting Started/Installation
Troubleshooting
Operation
Compatibility


  • Unit will not turn on.
  • Clicking, popping or crackling noises in your audio:
  • Audio plays back at a faster or slower rate than expected.
  • No audio to analog outputs.
  • SynchroLock LED does not illuminate.
  • Output is too loud for my monitoring equipment.
  • The selected Sync Source is flashing, and the INT LED is illuminated.
  • The Sync Source LED is flashing alternately between INT and the selected Sync Source.
  • I’m only getting half as many channels of conversion as expected, and channels are not routed as I would expect.
  • The Aurora Remote Control Software will not open or opens but does not allow parameters to be changed.
  • The Aurora firmware updater fails, reporting "there in no connected Aurora".


Clicking, popping or crackling noises in your audio:
Check clock master settings.
In any digital audio configuration, there can be one, and only one master clock, or else you will likely experience audible clock errors. All other digital audio devices must be configured as slaves to the designated master clock. Since the Aurora’s SynchroLock technology provides an extremely stable and jitter-resistant clock, we recommend setting the Aurora as the master clock in your digital audio system. If you choose to use another device as the sample clock master, make sure that the Aurora and any other connected devices are set to the appropriate clock source setting.

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