Crash to Desktop
Printed From: Lynx Studio Technology, Inc.
Category: Lynx Forum
Forum Name: Lynx Support Forum
Forum Description: Discussions about Lynx Hardware & Software
URL: https://www.lynxstudio.net/forum/forum_posts.asp?TID=6356
Printed Date: May/16/2024 at 9:41pm Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com
Topic: Crash to Desktop
Posted By: Gtown
Subject: Crash to Desktop
Date Posted: March/07/2017 at 3:24pm
Hello,
I have two separate computers with AES16e's running on Windows 7 64-bit, firmware version 14.1. My DAW is SADiE 6 build 4055 and I'm using the Lynx via the ASIO driver.
Lately my DAW has been crashing every time I try to access the parameters of the ASIO device. As in, I go to the setup window of SADiE to verify my sample rate and bit dept. Upon loading that page, SADiE crashes to the desktop. Occasionally, it will crash to the blue screen. I have experienced this on both computer builds.
I have spent the better part of the past moth going back and forth with SADiE on trying to resolve this issue. I have send multiple crash dumps their way in the process. Unfortunately, we have had no luck.
The other day, I was trying out a demo of Pyramix. I went to the setup page for the ASIO device and Pyramix crashed too. Thinking it was just a one-off event, I tried to access that page again and each time I selected that page, the DAW crashed.
At first, I thought this was a DAW issue. However, the guys over at SADiE and myself are starting to think it is an ASIO issue. The only other ASIO device on my computer is for a UAD Apollo USB, but it is only used for it's DSP, not I/O. It is not selected as the main ASIO device for my DAW.
Has anyone else experienced these type of bizarre crashes?
For what it is worth, after the DAW has crashed, I go to the Lynx mixer and toggle the clock input from Digital Input 1 to LStream and then back around to Digital Input 1. I then reboot the SADiE, try to access the ASIO/audio parameters page, and the DAW will not crash. It will remain fine for a few hours. However, as time goes by or when moving from one project to another that is at a different sample rate from the original, the DAW will crash again when accessing the audio parameter's page.
Kinda bizarre. Nonetheless, very inconvenient. Any thoughts or tests I should run on this issue are welcome.
Thanks, AG
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Replies:
Posted By: David A Hoatson
Date Posted: March/07/2017 at 3:49pm
I'm not seeing that this is a Lynx issue of you launch the ASIO Control Panel for the Pyramix and it crashes SADiE too. If you have a crash dump file from the BSOD, I can look at it and tell you what crashed. Please ZIP it up and send it to support@lynxstudio.com.
------------- Thank you,
David A. Hoatson Lynx Studio Technology, Inc. Co-founder, Chief Software Engineer
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