Lynx Support Forum - Hilo Shutting Itself Off

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Hilo Shutting Itself Off

Printed From: Lynx Studio Technology, Inc.
Category: Lynx Forum
Forum Name: Lynx Support Forum
Forum Description: Discussions about Lynx Hardware & Software
URL: https://www.lynxstudio.net/forum/forum_posts.asp?TID=6051
Printed Date: May/15/2024 at 6:34am
Software Version: Web Wiz Forums 11.04 - http://www.webwizforums.com

Topic: Hilo Shutting Itself Off

Posted By: thedarkaxe315
Subject: Hilo Shutting Itself Off
Date Posted: November/11/2015 at 3:28pm

Bit of a scary topic here- The Hilo shut itself off and it would not turn back on by pressing the front blue lit button. I had to turn it off via the power switch. It turned on normal after that but then it happened again later in the day. It's never done this before and I am a little freaked out. We did just update to El Capistan but I don't think that explains why it's shutting off like that.

Any support would be greatly appreciated. Thank you in advance.

Replies:

Posted By: thedarkaxe315
Date Posted: November/11/2015 at 5:41pm

Happened two more times tonight. I have a lot of work coming up and don't know what I am going to do. Does this sound like it's going to have to be an expensive repair?

Posted By: David A Hoatson
Date Posted: November/12/2015 at 9:45am

There are a few things you can try, but it sounds like it might need service. Please email support@lynxstudio.com or call Paul @ 714-545-4700 x 206 and we can walk you through a few tests.

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Thank you,

David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer