Clicking noises from Aurora AES16e

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   Hi! 
I've got a
problem with my Lynx Aurora AES16e.A clicking
type noise appears when recording. It sounds a little like the mouth noise on a
heavily compressed vocal track, or the surface noise on an LP.  

(I have
eliminated the mic's, preamps and speakers as the problem source. I have also
recently changed computer, and as the problem didn't go away, I'm finding it
unlikely that the problem lies there.)

It seems
like the noise is generated by the transients of a sound source, e.g. when I
hit a glockenspiel the noise appears pretty quickly after the hit, but there
are no more clicks as the sound dies out. (Don't know if it's important, but
the distance between the hit and the click doesn't change as I
increase/decrease the sample rate.)

I'm using
ProTools 10 on a Mac running OS X 10.9.2. All the software on my computer has
been recently updated, ProTools too. I have restored the card to factory
defaults, by pressing the Sample Rate button while connecting the power cord.

I have also
tried to update the firmware, but haven't yet succeeded. I've downloaded the AES16
OS X firmware updater that "updates
the AES16e firmware to version 13.0. Updates the LT-TB firmware to version
5.5." But as I try to open it I get this message: "Unable to properly read the Lynx TWO/L22/AES16 Device ID!"
Because of this I haven't been able to determine the hardware revision on my
AES16e.    

The Aurora
is connected to the AES16e by two CBL-AES1605 cables.

Do you have
any suggestions as to how I should proceed to in order to update the firmware?

If this
doesn't fix the problem with the clicking noise, is there anything else I could try?  

Thank you,
Rune Berg

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runelisbeth Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: May/10/2014 Location: Oslo Points: 3	Topic: Clicking noises from Aurora AES16e Posted: May/10/2014 at 4:03am
	Hi! I've got a problem with my Lynx Aurora AES16e. A clicking type noise appears when recording. It sounds a little like the mouth noise on a heavily compressed vocal track, or the surface noise on an LP. (I have eliminated the mic's, preamps and speakers as the problem source. I have also recently changed computer, and as the problem didn't go away, I'm finding it unlikely that the problem lies there.) It seems like the noise is generated by the transients of a sound source, e.g. when I hit a glockenspiel the noise appears pretty quickly after the hit, but there are no more clicks as the sound dies out. (Don't know if it's important, but the distance between the hit and the click doesn't change as I increase/decrease the sample rate.) I'm using ProTools 10 on a Mac running OS X 10.9.2. All the software on my computer has been recently updated, ProTools too. I have restored the card to factory defaults, by pressing the Sample Rate button while connecting the power cord. I have also tried to update the firmware, but haven't yet succeeded. I've downloaded the AES16 OS X firmware updater that "updates the AES16e firmware to version 13.0. Updates the LT-TB firmware to version 5.5." But as I try to open it I get this message: "Unable to properly read the Lynx TWO/L22/AES16 Device ID!" Because of this I haven't been able to determine the hardware revision on my AES16e. The Aurora is connected to the AES16e by two CBL-AES1605 cables. Do you have any suggestions as to how I should proceed to in order to update the firmware? If this doesn't fix the problem with the clicking noise, is there anything else I could try? Thank you, Rune Berg

PaulTech Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: August/13/2004 Location: United States Points: 5495	Posted: May/12/2014 at 5:08pm
	Hello, First, check in the Lynx Mixer: About Lynx Mixer and see what firmware version is currently on the AES16e. The Aurora firmware version would be irrelevant. What is the SYNC SOURCE that the Aurora is set to? If it is on Internal that is probably your issue. A normal clocking scheme would be the AES16e on "Internal", and the Aurora on "AES A". Can you try that?
	Paul Erlandson Lynx Studio Technology Support 714-545-4700 x 206 Lynx Support and Updates on Facebook!

Jomka Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: May/14/2014 Location: Stockholm Points: 5	Posted: May/14/2014 at 5:31am
	I have the same problem here. Clicking noises with my AES16e to Rosseta 800 (intern sync) on Nuendo 6/Win7.

runelisbeth Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: May/10/2014 Location: Oslo Points: 3	Posted: May/14/2014 at 2:29pm
	Thank you so much for your reply, Paul! Seems like it was a sync source issue, as you expected. It was set to "internal", as was the AES16e. When I switched it to "AES A" the clicking noises went away. What a relief! I have only had time to test it for ten minutes or so, but the results are very promising. Thank you again!

Mike N Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Sales & Support Coordinator Joined: November/13/2008 Location: Costa Mesa, CA Points: 2488	Posted: May/15/2014 at 10:10am
	Jomka, I responded in your other thread...
	Michael Nicoletti Lynx Studio Technology Sales & Support Coordinator 714-545-4700 Ext. 211