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Forum LockedOpen Scene causes lockup
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Caracal
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    Posted: November/03/2017 at 7:09am
I have an Aurora 16 LT-TB with firmware 2.8. It used to work in the past, but now, when i load a setup in Lynx Mixer the Aurora becomes non responsive for Lynx Mixer. All the front controls become active again. 

I updated to the firmware to the july 2017 version 6.2; no change. 

When i start from scratch, build my new settings, it works. When i save this scene, it still works. When i load that just saved scene, the Aurora locks up. The red input led of ch16 is steady on. 

OSX Sierra 10.12.6
MacBook Pro (Retina, Mid 2012) 2.3 GHz Intel Core i7

what's happening?
MaxOSX Sierra ProToolsHD 12.8 MBP mid2012 2.3GHz 16MB ram
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Points: 5495 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulTech Quote  Post ReplyReply Direct Link To This Post Posted: November/03/2017 at 3:43pm
What driver is this? 
You can tell by opening the Lynx Mixer and clicking Mixer > About. 
Mixer version = ?
Paul Erlandson
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Caracal
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/04/2017 at 4:03am
Build 58C
MaxOSX Sierra ProToolsHD 12.8 MBP mid2012 2.3GHz 16MB ram
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Caracal
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/04/2017 at 4:04am
I think the problem is with Saving the mixer settings as older saved settings reload fine. 
MaxOSX Sierra ProToolsHD 12.8 MBP mid2012 2.3GHz 16MB ram
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David A Hoatson View Drop Down
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Points: 4993 		Post Options Post Options   Thanks (0) Thanks(0)   Quote David A Hoatson Quote  Post ReplyReply Direct Link To This Post Posted: November/04/2017 at 8:14am
Could you please email the problem scene file to support@lynxstudio.com. most likely that one scene got corrupted. You may just need to recreate that scene and resave it.
Thank you,

David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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Caracal
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/04/2017 at 9:58am
Originally posted by David A Hoatson David A Hoatson wrote:

Could you please email the problem scene file to support@lynxstudio.com. most likely that one scene got corrupted. You may just need to recreate that scene and resave it.
I will send it, but i already tried what you suggested. 

1. Start from scratch, (Mixer>Restore Defaults)
2. save, 
3. reload the saved file 
 ->lockup. 
MaxOSX Sierra ProToolsHD 12.8 MBP mid2012 2.3GHz 16MB ram
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/05/2017 at 10:43am
I did a complete de-install and a re-install; no change. 
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Rolled back to 58B and a reload of a (58C)saved setup loads fine. 
I miss the ZOOM function of 58C. 
Please fix 58C! 
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Points: 4993 		Post Options Post Options   Thanks (0) Thanks(0)   Quote David A Hoatson Quote  Post ReplyReply Direct Link To This Post Posted: November/07/2017 at 1:07pm
The scene you sent us was saved with 58B, not 58C.  I don't think that was the problem but we are unable to reproduce the problem you described.  We have not had any other complaints of similar to this, so I'm not quite sure what might be going on.
Thank you,

David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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Caracal
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/07/2017 at 1:51pm
Originally posted by David A Hoatson David A Hoatson wrote:

The scene you sent us was saved with 58B, not 58C.  I don't think that was the problem but we are unable to reproduce the problem you described.  We have not had any other complaints of similar to this, so I'm not quite sure what might be going on.
I have sended two scene's. One saved by 58B (AES uit spiegeld analoog in LynxMixer.lms) and one saved by 58C (default test.lms). The latter causes the problem. Please look at the email again. 

What else can i try and what else can i send you to help me here? The problem is 100% reproducible. 
MaxOSX Sierra ProToolsHD 12.8 MBP mid2012 2.3GHz 16MB ram
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Points: 4993 		Post Options Post Options   Thanks (0) Thanks(0)   Quote David A Hoatson Quote  Post ReplyReply Direct Link To This Post Posted: November/07/2017 at 3:57pm
That second scene (default test.lms) is certainly corrupted (you can see the error at the very end of the file for two of the controls), but that shouldn't cause the problem you are describing (and doesn't on my system!).  I'll check it out again.
Thank you,

David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/07/2017 at 11:36pm
I think it is very interesting that:
a setup saved by 58B is correctly loaded by 58C
a setup saved by 58C is correctly loaded by 58B
but:
a setup saved by 58C is NOT loaded by 58C
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Points: 4993 		Post Options Post Options   Thanks (0) Thanks(0)   Quote David A Hoatson Quote  Post ReplyReply Direct Link To This Post Posted: November/08/2017 at 2:16pm
I tried both scenes you sent us on my Aurora 16-TB with Build 58C and did not have the trouble you described, so I'm not sure what might be up with this one.  We will be coming out with a new driver very shortly to support the Aurora(n) with an LM-DIG so please give that a try when it is posted.
Thank you,

David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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Caracal
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Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Fokke Quote  Post ReplyReply Direct Link To This Post Posted: November/25/2017 at 2:31am
The new 58D solves the issue. Saving and recalling is possible again. Thanks. 
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Points: 4993 		Post Options Post Options   Thanks (0) Thanks(0)   Quote David A Hoatson Quote  Post ReplyReply Direct Link To This Post Posted: November/25/2017 at 11:19am
Very strange.  Did not change anything... but I'm glad it is working for you!  Thanks for the update.

Edited by David A Hoatson - November/25/2017 at 11:20am
Thank you,

David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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