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Proplem issues with device aurora lynx |
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Akraz
Caracal Joined: September/09/2017 Location: Jordan - Amman Points: 5 |
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Posted: September/20/2017 at 11:41am |
Hi,
I have a problem with my aurora lynx 16 device that i have connected all the cables correctly and the device worked but suddenly it freezes with all the lights on... I don't know where is the problem i tried to fix the problem by updating the device and it didn't work too, I also connected the aurora with another PC but it didn't work too, and all the lights are on. If you can help me i will highly appreciated that, Best regards
Edited by Akraz - September/20/2017 at 11:44am |
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Akraz
Caracal Joined: September/09/2017 Location: Jordan - Amman Points: 5 |
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audioglenn
Caracal Joined: August/01/2017 Location: Pennsylvania Points: 11 |
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Have you pulled the AC plug out of the unit for ten seconds and then plugged it back in? This happened to me once and it solved the problem.
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Akraz
Caracal Joined: September/09/2017 Location: Jordan - Amman Points: 5 |
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I Have pulled the AC plug out of the unit for ten seconds and then i plugged it back in nothing happened i still have the same problem when i put the Ac pulled its turn on as a picture and the reset doesn't work also
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Mike N
Admin Group Sales & Support Coordinator Joined: November/13/2008 Location: Costa Mesa, CA Points: 2488 |
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That may be a firmware issue. We would have to get it here to check it out. Did this happen after an update attempt?
If you can send the serial number along with your name, address, phone and email, we can send an RMA to you. Edited by Mike N - September/21/2017 at 5:19pm |
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Michael Nicoletti
Lynx Studio Technology Sales & Support Coordinator 714-545-4700 Ext. 211 |
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Akraz
Caracal Joined: September/09/2017 Location: Jordan - Amman Points: 5 |
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i send it M.Mike.N
Edited by Akraz - September/23/2017 at 11:06am |
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