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hoangmk 
Caracal
Joined: August/20/2017
Location: HCM City
Points: 6
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 Topic: Lynx Two B - The device cannot start (Code 10)
Posted: September/01/2017 at 4:56am |
My computer running Windows 10. I tried uninstall and reinstall driver but didn't solved this problem. Please help me. This is error :
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Mike N
Admin Group
Sales & Support Coordinator
Joined: November/13/2008
Location: Costa Mesa, CA
Points: 2488
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Posted: September/01/2017 at 9:23am |
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The first thing to try it to turn off the computer, remove the card and carefully clean the PCI contacts with a lint-free cloth. They can sometimes oxidize after sitting the in the computer for a long time.
If this does not help, the card will likely need to come here for service. If this is the case, please email your name, address, phone, email, and the serial number of the card and we can get an RMA to you with all instructions.
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Michael Nicoletti
Lynx Studio Technology
Sales & Support Coordinator
714-545-4700 Ext. 211
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David A Hoatson
Admin Group
Forum Administrator
Joined: October/01/2003
Location: Idaho
Points: 4993
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Posted: September/01/2017 at 11:25am |
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Please look in the Event Viewer > Windows Log > System and search for LynxWDM entries. The most recent entry with an "Error" indicator should give more details as to why the driver didn't load. Please let us know what the more detailed error message contains.
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Thank you,
David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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hoangmk
Caracal
Joined: August/20/2017
Location: HCM City
Points: 6
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Posted: September/01/2017 at 11:11pm |
 Mike N wrote:
The first thing to try it to turn off the computer, remove the card and carefully clean the PCI contacts with a lint-free cloth. They can sometimes oxidize after sitting the in the computer for a long time.
If this does not help, the card will likely need to come here for service. If this is the case, please email your name, address, phone, email, and the serial number of the card and we can get an RMA to you with all instructions.
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After cleaning , this device appear another error : "This device cannot find enough free resources that it can use. (Code 12) If you want to use this device, you will need to disable one of the other devices on this system."
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hoangmk
Caracal
Joined: August/20/2017
Location: HCM City
Points: 6
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Posted: September/01/2017 at 11:23pm |
David A Hoatson wrote:
Please look in the Event Viewer > Windows Log > System and search for LynxWDM entries. The most recent entry with an "Error" indicator should give more details as to why the driver didn't load. Please let us know what the more detailed error message contains.
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I found this error : "The Lynx Adapter has the incorrect firmware"
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David A Hoatson
Admin Group
Forum Administrator
Joined: October/01/2003
Location: Idaho
Points: 4993
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Posted: September/03/2017 at 11:07am |
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Very strange. It seems as if your computer has run out of resources to allocate to the card - which is nearly impossible. How much memory does the computer have? What are the other devices are in the computer?
In Device Manager, you can "View Resource by Type" and select "Interrupt request (IRQ)" and tell us what other devices are using the same interrupt as the LynxTWO-B.
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Thank you,
David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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hoangmk
Caracal
Joined: August/20/2017
Location: HCM City
Points: 6
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Posted: September/03/2017 at 10:24pm |
David A Hoatson wrote:
Very strange. It seems as if your computer has run out of resources to allocate to the card - which is nearly impossible. How much memory does the computer have? What are the other devices are in the computer?
In Device Manager, you can "View Resource by Type" and select "Interrupt request (IRQ)" and tell us what other devices are using the same interrupt as the LynxTWO-B.
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My computer has 4GB RAM. The other devices are using the same interrupt as the Lynx TWO-B :
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David A Hoatson
Admin Group
Forum Administrator
Joined: October/01/2003
Location: Idaho
Points: 4993
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Posted: September/04/2017 at 8:54am |
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Has this LynxTWO-B ever worked for you? It is possible that it has older firmware on it, and the firmware needs to be updated. If has worked previously for you, then it is more likely that the hardware has developed a problem and needs service.
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Thank you,
David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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hoangmk
Caracal
Joined: August/20/2017
Location: HCM City
Points: 6
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Posted: September/05/2017 at 6:41am |
David A Hoatson wrote:
Has this LynxTWO-B ever worked for you? It is possible that it has older firmware on it, and the firmware needs to be updated. If has worked previously for you, then it is more likely that the hardware has developed a problem and needs service.
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I used this soundcard 8 months. How about service for this ?
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David A Hoatson
Admin Group
Forum Administrator
Joined: October/01/2003
Location: Idaho
Points: 4993
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Posted: September/05/2017 at 9:26am |
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Please send an Email to support@lynxstudio.com with you contact information and the serial number of your LynxTWO-B and we can arrange to have your card looked at.
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Thank you,
David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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Lynx Two B - The device cannot start (Code 10)
