No input

Hi guys,

I'm really lost.

I rarely record anything live, the last time was almost 2 years ago. Everything worked fine. But somehow I can't get any input anymore. I haven't yanked any cables, they work fine. Everything works fine on my mixer, phantom power is on, etc, and I get a signal. But my LynxTwo B just doesn't seem to receive it. Nothing shows up on the record/play window, except the dither and occasional short 'spikes' to araound -20 dB. I even plugged in my active bass and a keyboard, directly into the input of my card. Nothing happens.

The card itself is plugged in nicely, and the cable is attached rock solid. I do get output as usual. So I can't imagine a cracked/damaged cable, even though it's a bit squashed (/angled) at the connector because the cover of my case presses on it. But it's a sturdy cable, right? I tired to move it to see if it would produce any effect, but I can't imagine the cable has an internal break, also because the outputs work fine.

So all I can remember is I might have installed new firmware and drivers over the months/years. With no noticeable problems. I now have the latest driver + firmware. Had no errors or shutdowns during installation. But only just now I notice the firmware description says '16, 2014'. Maybe it didn't work? But even then, it used to work with whatever firmware it had.

I hope you have any ideas? (I've a deadline coming up.... ;)
Maybe I should test or change something....? Hope I've given enough info; I can't think of any more right now, but ask away.

Thanks a lot in advance!


p.s. sorry, I don't see how you can upload a picture here. So here's this screenshot:

https://postimg.org/image/61967zhtv/



*edit: just installed windows on another disk, then the latest driver. Still no activity. I'm beginning to fear it's a hardware problem, or something busted by a firmware update. Yikes.


Edited by Lt.Ltwo - March/01/2017 at 11:40am

Hey Paul,

Thanks.
But I get an error ('Eek, this page doesn't exist!'). And I searched the website, but couldn't find the Demo32.exe. Could you direct me to it?

Thanks Paul. I just tried it. Same result as with the rest. Playback is fine, and it only records the spikes of very high levels (everything on my Mackie mixer maxed out. So when I clap or tap the mic, the input shows activity. The actual recorded sound is heavily distorted.

So it does seem to receive something.

But I just made an unsettling discovery: I seem to have put the Lynx cables of output 1 & 2 on the channel 1 & 2 inputs on the Mackie. And those channels receive phantom power (sometimes, when I use my mic). Maybe I've 'fried' something?


Edited by Lt.Ltwo - May/27/2017 at 1:48pm

Just to clarify, when you ran the hardware test, did you plug the card's outputs directly into the card's inputs, without the mackie involved?  That's the only way to get a valid test result.