aurora 16 LT-HD not recognized in PT 12.5

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   Hello, 
can someone help me with this problem.

OS Yosemite on a mac pro, cpu 2010-6, PT HD 12.5, Aurora 16 LT-HD directly connected on a native HD PCIe.
Aurora 16 * Version 28 
LT-HD * version 11 

In the OS with the core audio app I see the aurora also in the midi interface. But in PT, it is not part of the device list?
Can someone help me with this problem, I have 3 same studio with the same problem.

I try several manipilation in the system and I did not find similar information to my problem on the forum.

Thanks

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JBtech Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: July/26/2016 Location: Canada Points: 5	Topic: aurora 16 LT-HD not recognized in PT 12.5 Posted: July/27/2016 at 5:46am
	Hello, can someone help me with this problem. OS Yosemite on a mac pro, cpu 2010-6, PT HD 12.5, Aurora 16 LT-HD directly connected on a native HD PCIe. Aurora 16 * Version 28 LT-HD * version 11 In the OS with the core audio app I see the aurora also in the midi interface. But in PT, it is not part of the device list? Can someone help me with this problem, I have 3 same studio with the same problem. I try several manipilation in the system and I did not find similar information to my problem on the forum. Thanks

Mike N Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Sales & Support Coordinator Joined: November/13/2008 Location: Costa Mesa, CA Points: 2488	Posted: July/27/2016 at 9:16am
	Your Aurora should appear in PT as an HD I/O, not as an Aurora. Are you seeing it that way?
	Michael Nicoletti Lynx Studio Technology Sales & Support Coordinator 714-545-4700 Ext. 211

JBtech Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: July/26/2016 Location: Canada Points: 5	Posted: July/27/2016 at 10:21am
	yes, in the previous version installed, PT 9, was the icon of two 192

JBtech Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: July/26/2016 Location: Canada Points: 5	Posted: July/27/2016 at 12:37pm
	PT used the Aggregate, no HD native appear in the engine selection list? Any idea?

Mike N Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Sales & Support Coordinator Joined: November/13/2008 Location: Costa Mesa, CA Points: 2488	Posted: July/28/2016 at 10:12am
	Yes, the old firmware emulated the 192s. The new firmware changes that. If your HD NATIVE card does not appear in the Playback Engine list, this is an AVID issue and you will want to contact them. Perhaps it is driver- or firmware-related...Other customers have seen this but I am sorry, I do not know how AVID solved it for them.
	Michael Nicoletti Lynx Studio Technology Sales & Support Coordinator 714-545-4700 Ext. 211

JBtech Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: July/26/2016 Location: Canada Points: 5	Posted: July/28/2016 at 11:30am
	Okay, thank you the help!