Aurora 16 DEAD after firmware Update update

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi,
Here is the setup

2013 Mac pro OS X 10.9

Pro Tools 11.1.3 (I think)

Magma 3T chassis for HD X card

(2) Aurora 16's w / LT-HD cards (Port 2 on HDX card)

(1) Avid i/o 16x16 (Port 1 on HDX card)

(1) Antelope OCX master clock

After repeated failed firmware updates I finally got one of the 16's to update.  Move on to the 2nd Aurora 16 and get a "eeprom" failed message and now the unit is completely dead and will not power on.  I'm also have issues with the other lynx getting it to sync properly.  

The OCX feeds word clock to Avid i/o then word clock out of Avid i/o to each Aurora in series.  Should I try using separate word clock outputs from the OCX instead of in series?

Thanks,

Matt

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
matttheengineer Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: May/09/2014 Location: Massachusetts Points: 3	Topic: Aurora 16 DEAD after firmware Update update Posted: May/09/2014 at 9:41am
	Hi, Here is the setup 2013 Mac pro OS X 10.9 Pro Tools 11.1.3 (I think) Magma 3T chassis for HD X card (2) Aurora 16's w / LT-HD cards (Port 2 on HDX card) (1) Avid i/o 16x16 (Port 1 on HDX card) (1) Antelope OCX master clock After repeated failed firmware updates I finally got one of the 16's to update. Move on to the 2nd Aurora 16 and get a "eeprom" failed message and now the unit is completely dead and will not power on. I'm also have issues with the other lynx getting it to sync properly. The OCX feeds word clock to Avid i/o then word clock out of Avid i/o to each Aurora in series. Should I try using separate word clock outputs from the OCX instead of in series? Thanks, Matt

Mike N Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Sales & Support Coordinator Joined: November/13/2008 Location: Costa Mesa, CA Points: 2488	Posted: May/09/2014 at 10:41am
	Hi, Matt, I believe Paul responded via yous support email... Did you also update the LT-HD card in the first Aurora? That is a separate update. You would select LT-HD from the "Unit to Update" pulldown in the Updater.
	Michael Nicoletti Lynx Studio Technology Sales & Support Coordinator 714-545-4700 Ext. 211

matttheengineer Members Profile Send Private Message Find Members Posts Add to Buddy List Caracal Joined: May/09/2014 Location: Massachusetts Points: 3	Posted: May/09/2014 at 10:49am
	Hi, Yes I just responded to Paul's email. I don't think I did update the LT-HD I didn't realize that was in a pull down menu in the updater? Thanks for your help, Best, Matt